2026 CPIA3 - Sustain Success

Description

The Certified Professional Insurance Agent (CPIA) Designation is the first-of-its kind, hands-on, how-to training on sales and marketing topics and techniques. It is nationally recognized as the mark of professionalism, commitment to professional training and results, and exceptional technical knowledge.

To earn the CPIA designation, candidates are required to participate in a series of 3, one-day Insurance Success Seminars. Seminars are designed to enhance the ability of producers, sales support staff and company personnel to efficiently create and distribute effective insurance programs. Participants leave with actionable ideas that can produce results immediately.

The CPIA Seminars have been rated very highly by graduating producers, agency owners, and by participating company representatives and they qualify for CE credit! The format and nominal cost to attend each module have made them particularly useful and popular.

Candidates have 3 years to complete the series of (3) Insurance Success Seminars and the courses may be taken in any order. Upon completion of the series, candidates will be awarded the CPIA designation. Candidates are notified of their eligibility by email from the CPIA Society. Diplomas are prepared and distributed on a quarterly basis.

The CPIA Designation qualifies as an approved E&O Loss Control Seminar by Utica National Insurance

The CPIA Designation requires an annual update to maintain your designation. This update requirement can be satisfied through participation in any 1 of the 3 core Insurance Success seminars or participation in any of the CPIA Special Topic Seminars.

This year’s seminars will be presented by Steve Becher, CIC, CPIA. Steve is the Executive Director of the PIA of North Dakota. Prior to joining PIA, Steve was a teacher and coach. He also spent 18 years in the property/casualty business as an agent and later as agency manager of an independent insurance agency in West Fargo, ND. Steve consistently receives high reviews for educational classes, including the CPIA seminars.

The 2026 CPIA seminars are scheduled as follows:

CPIA1: Tuesday, February 17, 2026

CPIA2: Tuesday, March 17, 2026

CPIA3: Tuesday, April 21, 2026

CPIA Advanced: Tuesday, May 19, 2026

*Registration: 7:30—8:00 AM

*Class Schedule: 8:00 AM—4:00 PM - Breaks provided

Each in-person course registration includes a light breakfast, boxed lunch, and MN CE. CE Approval by State can be found HERE.

*If the above dates do not work for you, please check out PIA of North Dakota's dates HERE (be sure to let them know if you are a PIA of MN Member). 

Course Descriptions: 

Position for Success - CPIA 1
During this workshop, participants focus on internal and external factors affecting the creation of effective business development goals. Factors discussed include: 

• current state of the insurance marketplace;
• competitive pressures;
• insurance carrier underwriting criteria; and
• consumer expectations. 

Implement for Success - CPIA 2
During this workshop, participants learn: 

• specific tools for analyzing consumer need
• how to utilize risk identification techniques to gather pertinent prospect information;
• skills necessary to assimilate information gathered into customized coverage recommendations;
• how to prepare a complete submission; and
• tips for preparing and presenting a comprehensive insurance proposal.

Sustain Success - CPIA 3
This workshop focuses on fulfilling the implied promises contained in the insuring agreement. Participants will: 

• review methods of providing evidence of insurance coverage;
• discuss policies and procedures for controlling errors and omissions including policy review and delivery, endorsements, claims-processing, and handling of client complaints; and
• learn how to calculate the lifetime value of a client and techniques for generating referrals.

AN AGENT’S GUIDE TO 
UNDERSTANDING & MITIGATING 
CYBER EXPOSURES
 CPIA Special Topic Seminar - An Agent's Guide to Understanding and Mitigating Cyber ExposuresERSTANDING & MITIGATING 
CYBER EXPOSURES
 
During this workshop participants will:

• Focus on the exposures, insurance recommendations for coverage and risk management techniques used to identify, analyze and control them.
• Examine your own organization's cyber threats.
• Learn proper insurance, company policies and mitigation techniques. 

All classes will be held at: SFM Mutual Insurance Company - 3500 American Blvd W #700, Bloomington, Minnesota 55431